Have Real Conversations With Your Customers
Stop reading reports. Start talking. Interactive avatars let you speak directly with customer personas, target group experts, and decision-makers – in real-time.
No More Reading Reports.
Just Talk.
Our interactive avatars transform customer insights from static reports into dynamic conversations. Simply speak – no typing required – and get instant responses from data-driven customer personas and experts.
Each avatar embodies real behavioral patterns, decision psychology, and expert knowledge, allowing you to explore scenarios, test arguments, and gather feedback naturally.
- ✓ Voice-powered conversations (no typing)
- ✓ Real-time responses based on behavioral data
- ✓ Multiple perspectives instantly available
- ✓ Test ideas before investing resources
Natural Conversations
Speak naturally, get instant insights
Experience the Conversation Feel
See how natural and engaging interactive customer avatars can be in real conversations.
Hinweis: Sie verlassen unsere Website und werden zu YouTube (Google) weitergeleitet.
Meet Alessandra – Gen Z Banking Persona
Experience how an Interactive Finance Persona Avatar responds naturally to questions. In this demo, Alessandra answers questions about banking from a Gen Z perspective – the same conversational intelligence you'll get with all Finance Personas.
🎬 In this demo, Alessandra answers:
- ✓ What banking app features matter most to Gen Z customers
- ✓ How a bad service experience impacts customer loyalty
- ✓ What role sustainability plays in banking decisions
This is how all Finance Personas work: Natural conversation, instant responses, grounded in real customer data. Available 24/7 as Chat Assistants or Interactive Avatars.
Who Can You Talk To?
Customer Personas
Talk directly to your target customers. Understand their needs, objections, and decision criteria through natural conversation.
- Decision-making patterns
- Pain points & motivations
- Real behavioral responses
Industry Experts
Consult with virtual experts who understand your market, competitive landscape, and industry dynamics.
- Market knowledge
- Competitive insights
- Strategic perspectives
Target Group Representatives
Engage with avatars representing specific demographic, psychographic, or behavioral segments.
- Segment-specific insights
- Authentic perspectives
- Diverse viewpoints
What Can You Do With Interactive Avatars?
The possibilities are endless. Bring customer perspectives directly into your meetings, strategy sessions, and decision-making processes.
Test Arguments & Messages
Present your value proposition, marketing messages, or product pitch. Get immediate feedback on what resonates and what doesn't.
Example: "How would you react if we positioned our product as the premium option in the market?"
Run Decision Simulations
Explore how different customer segments would respond to pricing changes, feature additions, or strategic pivots.
Example: "If we increased the price by 20% but added these features, would you still buy?"
Bring Customers to the Table
Include avatar perspectives in your internal meetings and workshops. Get customer input without scheduling interviews.
Example: "Join our strategy meeting and share your perspective on these three product concepts."
Explore Objections & Concerns
Understand what holds customers back. Practice addressing objections in a safe environment.
Example: "What concerns would prevent you from recommending our solution to colleagues?"
Get Instant Feedback
No waiting weeks for research results. Ask questions and get behaviorally-grounded answers immediately.
Example: "Walk me through your decision process when choosing between competing solutions."
Validate Ideas Early
Test concepts, features, and strategies before investing significant resources in development.
Example: "Here's an early prototype. What's your initial reaction and would you use this?"
How Interactive Avatars Work
Built on Real Data
Each avatar is powered by empirical behavioral data from 20+ years of market research and validated decision psychology models.
Voice-Powered
Simply speak your questions and thoughts. No typing required. Natural conversation flows just like talking to a colleague.
Instant Responses
Get immediate, behaviorally-grounded responses that reflect authentic customer decision-making patterns and perspectives.
Four Types of Personas
Available as Interactive Avatars and Chat Assistants – choose the perspective that fits your challenge.
Lebensphasen-Personas
Represent specific life stages and generational mindsets. Examples: Gen Z, Mass Affluent, Retirement Planning.
Experten-Personas
Act as in-house market experts who understand decision-making patterns and customer logic. Examples: Customer Expert, Sales Professional, Branding Expert, Market Analyst.
Themen-Personas
Focus on specific topics, behaviors, or needs. Examples: Trader, Saver, Financing, Protection & Pension.
Individuelle Personas
Tailored to your unique use case. Built on Finance data or enriched with your own data for maximum relevance.
All persona types available as Interactive Avatars or Chat Assistants
See Finance Personas in ActionReady-to-Use Finance Customer Personas
Have your Finance customers always available to answer your questions. Evidence-based Personas built on real customer data, available as Interactive Avatars and Chat Assistants.
- ✓ 7 Ready-to-Use Finance Personas (Mass Affluent, Gen Z, Retirement, and more)
- ✓ Available as Chat Assistants and Interactive Avatars
- ✓ Custom Personas with your own data
- ✓ Transparent pricing from €299/month per assistant
Ready to Talk to Your Customers?
Transform how your team gathers customer insights. Bring authentic customer perspectives into every meeting and decision.
Hello, I'm Katja, your Customer Service Avatar
Your AI expert for Decision Intelligence. Ask me any questions about customer behavior, market research, or how Insightmatic™ can help you!